SmartBackup User Guides

 


With SmartBackup installed, your organization and your Smartsheet users can rest assured that their Smartsheet data is secured! Then, when things go wrong, it is good to know that there is a way to recover lost or deleted data, or to revert back to earlier versions of the data.

But as an end user, how do you do that?

If some of my rows get deleted, how do I recover that information? If a formula gets changed by mistake, how do I go back to an earlier version of the formula? And worse - what if a formula gets deleted?

These are all excellent questions, and there are many more similar scenarios, such as reverting to an earlier version of a Form, or a drop down list, for example.

Well, thank goodness for SmartBackup! With SmartBackup running in your organization it is quite easy to restore deleted rows, or revert to an earlier version of a formula or a form, and revert to earlier versions of your data.

At AcuWorkflow, we are excited to announce that we have created a collection of User Guides, which are now available on our website.

These guides are primarily focused on Smartsheet End Users in an organization, and are intended to help these end users to recover and restore by themselves.

The End User Restore Guide section is comprised of a collection of short videos that explain various scenarios, including:

  • How to restore a Formula
  • Restoring deleted Rows
  • Restoring deleted Cells
  • Reverting back to an earlier version of a Form
  • Restoring Drop Down data
  • Restoring deleted Sheets

The collection of Guides also include a "Getting Started" section, which is useful when onboarding new users into the organization, and it also includes a Smartsheet Administrator section, which is intended to help SmartBackup Administrators to restore Sheets, and Data from an external backup copy.

The new End User Guides collection can be found on our website at: SmartBackup End User Guides.

Also remember to visit our website for more information about SmartBackup and our associated solutions: Smartsheet Backup | AcuWorkflow


Comments

Post a Comment

Popular posts from this blog

Navigating the world of backups in Smartsheet

Image
  Backups are arguably as trying as they are important. Here is a short guide to help simplify them for you, while also positioning SmartBackup for Smartsheet from AcuWorkflow . What are Backups? Traditionally the main reason for creating backups is to save important files for when system crashes or hard drive failures occur. With Smartsheet being in the cloud, the backup mindset turns much more to the service not being available or loosing parts of your worksheet set due to user error, or data being overwritten accidentally. Even worse situations can occur if you were to lose pieces of your business records embedded across multiple Smartsheet sheets that make up one of your major transitional projects, as an example. There are various reasons for having backups. Think of the spare tire in the trunk of your car, or the extra clothing in your hand-luggage for if your baggage accidently gets waylaid while traveling. In these circumstances, a backup can literally save your “life”, but wit
Read more

SmartBackup for Smartsheet Platform Advisory

Image
UPDATE: March 17, 2023. After extensive investigation, research, testing, and analysis, together with the Smartsheet Product Team,  we have recently discovered that some Smartsheet customers are using the Upload File Attachments feature in Smartsheet extensively.  While this is permissible, it is important to know that there may be consequences, and this scenario could mean that it will not be possible to create a full backup, or a full export copy of your Smartsheet environment. For more details, please review the   Smartsheet File Attachments Storage Guide. In the case of some SmartBackup customers who are using the Upload File Attachment feature extensively, we have encountered intermittent timeout errors, and overly long backup durations, which render the backup and export processes ineffective. Note that this is not a shortcoming of the SmartBackup solution or the Smartsheet platform, but more of an issue with the way that the Smartsheet platform has been used. For SmartBackup, we
Read more