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Introducing SmartBackup Queues Have you ever experienced standing in line at the grocery store when only one checkout register is open? Let’s discuss how SmartBackup can help address that type of issue for your Smartsheet backups. Queues, they can either be really frustrating and time-consuming, or when operating correctly, they can also provide an efficient way to process many concurrent requests. This applies to grocery line checkout queues as much as it also applies to IT process queues. Let’s set the scene… I’m sure that most people have had an experience where you would go to the grocery store on a busy day, do all your shopping and then go to the checkout registers, only to find that there is only one checkout register open. This by itself would not normally be a problem, if there are only a few customers in the store, or if most of the customers are only buying a handful of items. But invariably, in these cases there will always be at least one guy who has his shopping cart fill...
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SmartBackup for Smartsheet Platform Advisory

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UPDATE: March 17, 2023. After extensive investigation, research, testing, and analysis, together with the Smartsheet Product Team,  we have recently discovered that some Smartsheet customers are using the Upload File Attachments feature in Smartsheet extensively.  While this is permissible, it is important to know that there may be consequences, and this scenario could mean that it will not be possible to create a full backup, or a full export copy of your Smartsheet environment. For more details, please review the   Smartsheet File Attachments Storage Guide. In the case of some SmartBackup customers who are using the Upload File Attachment feature extensively, we have encountered intermittent timeout errors, and overly long backup durations, which render the backup and export processes ineffective. Note that this is not a shortcoming of the SmartBackup solution or the Smartsheet platform, but more of an issue with the way that the Smartsheet platform has been u...
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SmartBackup User Guides

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  With SmartBackup installed, your organization and your Smartsheet users can rest assured that their Smartsheet data is secured! Then, when things go wrong, it is good to know that there is a way to recover lost or deleted data, or to revert back to earlier versions of the data. But as an end user, how do you do that? If some of my rows get deleted, how do I recover that information? If a formula gets changed by mistake, how do I go back to an earlier version of the formula? And worse - what if a formula gets deleted? These are all excellent questions, and there are many more similar scenarios, such as reverting to an earlier version of a Form, or a drop down list, for example. Well, thank goodness for SmartBackup ! With SmartBackup running in your organization it is quite easy to restore deleted rows, or revert to an earlier version of a formula or a form, and revert to earlier versions of your data. At AcuWorkflow , we are excited to announce that we have created a collection of...
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Fresh new website update!

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  After a year, we decide to do a refresh of our website and move it to a new platform at the same time. The updated site has a nice new fresh look, is responsive and works really well across all platforms, and is easy to navigate. As part of the update we also needed to find a new place for our blogs and decided to leverage the Blogger platform from Google. Hope it will work well for all! SmartBackup R4 Update This new website update coincides with the release of our latest version of SmartBackup for Smartsheet. This new version includes several key updates to the Console interface, including new guidance that is provided on each screen, which provides overviews of each function and feature, as well as a new "Automation" section in the settings menu. The new Automation feature aims to make it easier to define recurring scheduled backups, archives, and exports, without having to open the Task Scheduler application. We have also introduced several enhancements to the Settings ...
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Major SmartBackup Update!

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We are super excited to announce the latest version of SmartBackup for Smartsheet! This version includes two groundbreaking innovations that benefit both Business Edition users and Enterprise Edition users and which further distinguish SmartBackup from other Smartsheet backup solutions in the market. The first groundbreaking innovation is the new enhancements to the Export function. Previously the Export function required the user to specify each sheet to be exported in a list. Now users have the option to Export All sheets, or only sheets that have recently changed, or to Export only specified Sheets and Reports. Users also have the option to Export only the folder structure. This new feature allows for companies to create a full Export backup of All sheets more easily for backup, disaster recovery, audit, governance, and snapshot purposes, while the Incremental Export mode provides a more efficient way to Export only those sheets that have recently changed. SmartBackup Users and Admi...
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Don’t be caught with your pants down

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  As a Smartsheet user, you may think that your data is always protected, and if something should ever go wrong, that there will be a backup copy somewhere… But you would be wrong! And you could be caught with you pants down one day, if some critical data were deleted by accident, or good information was overwritten with bad data by mistake! If you had the foresight to setup standard weekly backups in Smartsheet, you may be in better shape, as you could restore some of your data, although it may be old, so you may lose up to a weeks’ worth of data – but at the same time you would lose a lot of meta data including cell links, attachments, formulas, formatting, conversations, etc. So, it is always better to have a robust data and content backup strategy and a fully functional tool to help you implement that strategy – and that’s where SmartBackup for Smartsheet can help! Let’s take a look at the various options you have available to you as a Smartsheet Licensed user. Option 1: Do not...
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